Products, Pricing, Promotion Codes and Payments

• Only genuine products which are directly sourced from production houses and authorised distributors are traded at Makeup Offers UK.
• Prices are displayed in GBP inclusive of VAT.
• The prices in other currencies are based on an average daily exchange rate. The prices of the products and the total will be determined by the rate of exchange at the date and time when the order is processed.
• All images of the products are for illustration purpose only and the delivered product may slightly vary due to the changes made by the production house.
• The stocks and prices of each product are subjected to change.
• All orders are subject to availability and acceptance by Makeup Offers UK. We reserve the right to refuse or cancel any order.
• If Makeup Offers UK is unable to deliver the goods ordered by you in the event of inadequate stocks, you will be notified as soon as possible and the relevant amount will be deducted from your payment. Either the customer will not be charged for the product that is out of stock or the relevant amount of money will be refunded. However, Makeup Offers UK will not be responsible for any form of disappointment that the customer may suffer.
• Products which are advertised as damaged, unboxed or without a lid are genuine products, which have never been used or displayed. Please read the product descriptions carefully prior to ordering.
• Only one promotion code or gift voucher code can be redeemed against a single order.
• Special offer prices will be valid only if the item is purchased at the offer price during the time of the offer. Makeup Offers UK will not offer a refund for items bought at a higher price when it was not on a special offer.
• Orders are subjected to extra security checks at the discretion of Makeup Offers UK. This may include authentication of Credit/Debit card details and full address. Makeup Offers UK reserves the right to request payment to be made by an alternative method or to cancel any order if this information cannot be supplied and authenticated. In instances where it is required that payment is made by cash or a bank transfer, Makeup Offers UK reserve the right to allow a time period of 24 hours after the funds are received before the processing of your order is initiated.

Delivery

• In certain countries and areas the postal charges quoted on Makeup Offers UK website’s delivery information would not suffice to cover the full delivery charges. In such situations Makeup Offers UK reserve the right to request further payment to meet the full postal cost prior to dispatching the order.
• Makeup Offers UK reserve the right to contact the customer directly regarding the orders made.
• Makeup Offers UK reserves the right to deliver certain orders only to a Billing Address. In such instances customers will be notified by e-mail.
• In the event an order which is not collected by the customer is returned to Makeup Offers UK by the postal or courier service the customer will be eligible to collect a refund. Makeup Offers UK will not refund the postal charges and the customer will be notified of the return of the ordered products and the annulment of the order.
• Ordered items dispatched via tracked service to countries that do not provide tracking facility would still carry the same postal charge in order to cover the costs of shipping insurance.
• Orders dispatched through standard or tracked postal services to a destination in UK would not be considered lost or missing until 15 working days have passed since the date of dispatch. For orders in other parts of the world please allow a time period of 28 working days from the date of dispatch prior to filing a complaint on lost or misplaced order.
• In the event an order is not received Makeup Offers UK must be notified in writing or by email within 45 working days of dispatch and no claim can be made after the time period.
• Makeup Offers UK cannot be held responsible or liable for the delay or failure to deliver ordered goods. It is beyond the control of Makeup Offers UK to prevent and damage or defect that may occur in the process of delivery.

 

Cancellation, Return and Refund

• Customers are advised to check order details carefully before submitting orders as changes cannot be made once the order has been placed. Makeup Offers UK will not grant compensation for inconvenience and/or loss experienced as a result.
• If a customer receives a damaged item or shows an allergic reaction to the purchased product Makeup Offers UK would refund or replace the item and would refund the postal charges incurred by the customer to return the item to Makeup Offers UK. For more information please refer FAQ.
• For a comprehensive guide on Makeup Offers UK return policy please refer FAQ

 

Complaints

• Please contact us if you are unhappy with any of the services provided by Makeup Offers UK.
• All complaints will be acknowledged within seven working days, and the customer will be informed of its status.

 

Copyright and Privacy

• In accordance with the Data Protection Act 1988 Makeup Offers UK will not provide any of your details to a third party, unless you have given Makeup Offers UK permission to do so.
• Makeup Offers UK will only use the data provided by you including your email, personal and financial details in accordance with Makeup Offers UK privacy policy.
• The customer is responsible for preserving the confidentiality of the password and user name and is responsible for all activities that are carried out under them. Makeup Offers UK is unable to check the identities of the registered customers and will not be held responsible for losses suffered by the customer where his/her password or user name is used by someone else unless this occurs due to our negligence or a lapse in security.
• The content of the Makeup Offers UK website is provided for personal shopping purposes and shall not be used for any other purpose without prior permission from Makeup Offers UK.

 

Changes to Term and Conditions

• Makeup Offers UK reserves the right to amend, modify the provided Terms and conditions including for legal, regulatory or security reasons. Whilst Makeup Offers UK will notify the customers of major changes through the Website and/or emails, it is also the responsibility of the customer to check the Terms for changes.

 

Further Inquiries

• Please contact us for further inquiries relating to the above stated terms and conditions.